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Dialexia's line of enterprise solutions is a suite of products that address small business communications needs. For companies that have an established Local Area Network (LAN), Dial-Office is the ideal IP based PBX solution. Dial-Office is ideal for companies that want to converge Data and Voice services throughout their Network.
Features
4 Lines
6 Lines
8 Lines
12 Lines
24 Lines
Phone Line / Trunks
Analog Phone Line Ports (FXO)
4
6
8
8
8
Digital SIP/IAX/VOIP Trunks *
1-8
1-10
Unlimited
Unlimited
Unlimited
Form Factor
Tower
Tower
Rackmount
         
Extensions
IP phones
IP Phone Handsets
7
20
40
40
40
Line Appearances
4
4
4
4
4
Speaker
Busy Lamp Indicators
7
7
7
7
7
One Button Call handling
 
Analog Phone Ports (FXS)
Analog Phone Ports (FXS)
2
4
4
4
 
Software Phone Extentions
Software Phone Extentions *
1-10
Unlimited
Unlimited
Unlimited
Unlimited
 
Dedicated Receptionist Phone
Line Appearances
4
4
4
Speaker / Intercom
Busy Lamp Indicators
63
63
63
One Button Call handling
 
Voicemail
Voicemail/Hours
100 Hours
200 Hours
500 Hours
500 Hours
500 Hours
Visual Indicator for Message Waiting
Stutter Dialtone for Message Waiting
Voicemail to email
Voicemail to Pager
Voicemail Groups
Web Voicemail Interface
 
Auto Attendant / Interactive Voice Response (IVR)
Supports multiple IVR menus
Individual messages/prompts per IVR
Text to Speech (Festival) Engine
Automated Extension Directory Based on Names
 
Ring Groups
Ring All
Ring (in list order)
Ring Hunt (first available)
Ring Hunt (with memory)
 
Call Queing
Supports Roaming Agents
Unlimited Queues
Individual Message Prompts per Queue
Individual Music on Hold per Queue
 
Call operations
Call Transfer "BLIND"
Call Transfer "SUPERVISED"
Call Detail Records
Call Detail Records
Call Forward on No Answer
Call Monitoring
Call Parking
Call Queuing
Call Recording
Call Retrieval
Call Routing (DID & ANI)
Call Routing (Time Sensitive)
Call Snooping
Call Waiting
 
Caller ID
Caller ID Blocking
Caller ID on Call Waiting
 
Remote informations
Remote Office Banching
Remote Employee Extensions
 
Miscellaneous
Follow Me Call Routing
Conference Bridging
Direct Inward System Access (DISA)
Distinctive Ring
Do Not Disturb
E911
ENUM
Local and Remote Call Agents
Intercom & Paging
Three-way Calling
Time and Date
Caller Screening / Privacy prompts
Zapateller
Line appearances
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
 
Music On Hold
Flexible Mp3-based System
Random or Linear Play
Volume Control
 
Music On Transfer
Flexible Mp3-based System
Random or Linear Play
Volume Control
           
 
Small
Medium
Large
Large
Large
* All VOIP limits are based on adequate available bandwidth.

 

Preconfigure [ top ]
4 Lines
Part # Description Price  
9201-30-1 EZ-PBX 1000 4 Lines / 7 Phones / 100Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID / Music on Hold $1,904.29 USD
9201-30-10 EZ-PBX 1000 4 Lines / 8 Phones / 250Hrs-RAID 1 Voice Mail / Intercom / IVR / automated attendant / Caller ID / Music on Hold $2,511.82 USD
9210-30-1 EZ-PBX 3050(Rackmount) 4 Lines / 8 Phones / 250Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID / Music on Hold / (RM) $1,957.29 USD
6 Lines
Part # Description Price  
9201-30-2 EZ-PBX 1000 6 Lines / 20 Phones / 250Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID / Music on Hold $3,872.77 USD
8 Lines
Part # Description Price  
9201-30-3 EZ-PBX 1000 8 Lines / 40 Phones / 500Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID / Music on Hold $7,061.29 USD
9210-30-2 EZ-PBX 3050(Rackmount) 8 Lines / 16 Phones / 250Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID / Music on Hold / (RM) $3,341.67 USD
12 Lines
Part # Description Price  
9210-30-3 EZ-PBX 3050(Rackmount) 12 Lines / 20 Phones / 250Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID / Music on Hold / (RM) $3,988.71 USD
24 Lines
Part # Description Price  
9201-30-4 EZ-PBX 1000 24 Lines / 20 Phones / 250Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID / Music on Hold $4,854.25 USD
9210-30-4 EZ-PBX 3050(Rackmount) 24 Lines / 40 Phones / 250Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID / Music on Hold / (RM) $7,473.66 USD

 

Ressources [ top ]
Manuals [ pdf ] Demo
   
Screenshots  
   
 

Where to go from here ? [ top ]
Tell us about your project / your needs
Call us @ 1-800-963-6329 and ask to speak with a Business Phone System consultant
Call Me Now
Chat online



VoIP Business - Line Trunking
VoiP Solutions by Mendax for your Business

Business Line Trunking is a simple solution to allow companies free calls between their branches, better long distance rates and to take advantage of VoIP technology even though they still use legacy PBX systems. Unlike some technology providers, Mendax has created solutions that do not force companies to replace existing systems. The solution is just a simple add-on to an existing PBX system to allow for new, enhanced features and services and better cost control. Mendax solutions ensures that there is no need for complex programming at the PBX level as all approved VOIP Gateways can be programmed to handle all the traffic routes and intelligence Local calls are still handled thorough local PSTN network which is used as a backup line as well. Calls are completely transparent to end users – they do not know which network is used to handle the call.

Modern businesses need to take control of their communication costs without adding unnecessary complexity to their technology solutions.

Moreover, businesses need to take full advantage of their already installed PBX systems and add more cost effective features and long distance solutions.

Businesses want to take advantage of new technologies gradually, without having to replace their legacy systems at once.
Benefits
  • Free calls between branch office.
  • Same dialling experience from any location with broadband internet connection as in the office.
  • With Find Me/Follow Me everybody can reach you at one office number with call forwarded to a device of your choice depending on time of day or caller ID
  • Automatic voice mail to e-mail forwarding.
  • On-line usage monitoring, review and modification of VoIP extensions features.
  • Optional Soft-phone to enable anytime, from anywhere free communication with the office
  • No need for expensive PBX programming.
What do I need ?
Installing the Business Line Trunking Service is quite simple. There are a few things you need to have in order to ensure reliable and quality services.

1 High Speed / Broadband internet connection at central office and at remote locations.


2. Legacy PBX already in place.


3. Allow access to the PBX system.

 

How do I get started ?

1. Contact our sales department (800-963-6329) and request “Business Line Trunking” services.

2. You will receive Business Line Trunking adapter for your central office.

3.Follow the installation instruction for setting up the adapter.

4 .Mendax will assist you in more complex implementation aspects.

5. Mendax will program gateways to redirect all your internal and long distance or local calls over the appropriate networks.

 

Options

• Auto-attendant (IVR)

• Dedicated telephone number for remote extensions independent from your main telephone numbers.

• Free local calls and inexpensive long distance rates

Where to go from here?

Tell us about your project / your needs
Call us @ 1-800-963-6329 and ask to speak with a VoIP Business Line Trunking consultant
Call Me Now
Chat online

 





Remote Extension Business Phone System VoIP
Connect your offices with VoIP

Remote Extension services can significantly reduce your monthly charges while adding valuable enhanced features at little or no extra costs. Employees that are out of office, traveling or working from remote locations, can always be reached at their office extension as if they were at the office. This is completely transparent to your customers and co-workers. Calls between remote location and your central office are FREE. Our solutions are standards based and can interwork with almost any existing PBX or Key system, like Norstar, Meridian, NEC, Toshiba, etc.

Benefits

  • Free calls between your office and remote locations.
  • Same dialling experience from any location with a broadband internet connection as if you were in the office.
  • With Find Me/Follow Me customers and colleagues can reach you at one office number with call forwarded to a device of your choice (office phone, home phone, mobile, pager, etc) depending on time of day or caller ID
  • Automatic voice mail to e-mail forwarding.
  • On-line usage monitoring, review and modification of VoIP extensions features.
  • Soft-phone installed on your laptop to enable anytime, from anywhere free communication with the office
What do I need ?
Creating remote extension is quite simple. There are a few things you need to have in order to ensure reliable and quality services.

1. You need a High Speed / Broadband internet connection in your office and at remote location.

I2. If extension that you want to convert to “remote extension” is DIGITAL instead of ANALOG, you will need to contact the company who services your existing Telephone system and request an analog extension. Call our customer service if you need a help with this inquiry

 

How do I get started ?

1. Contact our sales department and request “Remote Extension” service.

2. You will receive Extension adapter for your central office and IP phones or adapters of your choice for remote locations.

3. Follow the installation instructions for setting up the Extension adapters.

4. Connect the phones at remote locations and you are ready to dial your co-workers and customers!

 

Options

• Additional phone for another location

• Soft phone that turns any laptop into an office phone while travelling

• Enhanced Voice mail for remote extensions.

• Auto-attendant (IVR)

• Dedicated telephone number for Remote extension independent from your main telephone numbers.

• Free local calls and inexpensive long distance calls

Where to go from here?

Tell us about your project / your needs
Call us @ 1-800-963-6329 and ask to speak with a VoIP Remote Extension consultant
Call Me Now
Chat online

 





VoIP - SOHO
Reduce your monthly phone charges

Voice over Internet Protocol (VoIP) services can significantly reduce your monthly phone charges while adding valuable enhanced features at little or no extra costs.

For example, you can be assured business partners can always reach you with the “follow me” feature. Or, you can have your voice mail messages delivered to your email for fast access.

Today, VoIP technology is mature and the services are highly reliable. Like traditional phone services, VoIP services are based on international standards and have defined parameters to ensure reliability and quality for all calls.

If you have a broadband internet connection, we can guide you through the process and have you on-board with VoIP services within days.

Benefits

    • One number to reach you where ever you are. With Call Forwarding and Find Me/Follow Me, your customers can call you at only one number and you can customize the device (office phone, cell phone, home phone, pager, voicemail, e-mail) the call is forwarded to based on the time of day or caller ID

    • Unlimited long distance calls in North America.

    • Free calls while travelling. Optional travel phone.

    • Ability to monitor your monthly usage on-line, review of modify your VoIP account features from anywhere. • Automatic voice mail forwarding to email as an attachment.

    • Choice of area codes for main or secondary line to allow for local presence in another city.

    • Possibility to add professional auto-attendant
What do I need ?
Switching from a traditional phone service to VoIP is quite simple. There are only a few things you need to have in order to ensure reliable and quality services.

1. You need a broadband internet connection, and a DSL or cable modem.

2. We will send you an adaptor to connect your phone and your IP network (broadband internet connection) Optionally, you can even connect your existing telephone line to the adaptor, If you wish to keep it as a backup.

3. If you travel frequently, we can provide you a “companion travel” phone or a software based phone to allow you to call from anywhere where there is a broadband internet connection for free.

 

How do I get started ?

1. Contact our sales department and request “SOHO line” service.

2. We will assign you a telephone number with area code of your choice. If you wish to keep the existing phone number, please contact our customer support for availability in your region.

3. You will receive an adaptor, if you wish to keep your existing phone. Alternatively, we can send you a feature rich IP phone.

4. You are ready for your business

 

Options

• Auto-attendant (IVR)

• Additional phone, adapter or soft phone for travelling

• Additional telephone numbers with different area codes

• Separate extensions for your co-workers


Where to go from here?

Tell us about your project / your needs
Call us @ 1-800-963-6329 and ask to speak with a VoIP SOHO consultant
Call Me Now
Chat online

 




VoIP - Hosted IP PBX
The perfect solution for companies of all sizes.

Presentation

Hosted IP-PBX gives businesses of all sizes the most productive phone system calling features traditionally available to only the largest enterprises. No in-house systems or software to buy, manage and maintain is require for the phone system to work.

Hosted IP-PBX is a superior alternative that any others based IP PBX system. It delivers a productive set of business-grade calling features and integrates all your local, long distance and Internet access services over a single network connection. This way, you can take advantage of all the calling features anywhere in the world.

Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate line for every office employee or workstation, which saves money. But the implementation and ongoing maintenance of an VOIP PBX system requires a type of expertise that your IT staff may not have. And if you go with a commercial product, the up-front costs for the hardware and software may be high. One alternative is to use Mendax hosted IP PBX service.

A big advantage of using Mendax hosted service is that you don't have to make the initial capital investment in expensive equipment. Further, you don't need anyone on staff to maintain and troubleshoot it—all of the equipment is managed at the Mendax's site.

 

CUSTOMIZE YOUR PLAN  
Step 1:     Setup Mthly
 
Extensions
  How many total extensions do you need or want?
 
 
Devices
     
 
  How many ATA devices?
Rental
Purchase
I Have / Will Get my Own
 
  How many SIP Phones?
Rental
Purchase
I Have / Will Get my Own
 
  How many software phones? Recommended Softphones
    SJLABS (PC, MAC, LINUX)
    Loudhush (Mac)
    Zoiper (PC)

Step 2:     Setup Mthly
 
DIDs / Phone Lines
  How many DID (Phone numbers) do you want/need



Step 3:     Setup Mthly
  Your Customized Total  
     
 

STEP 4:
 
Contact
Your Name
Your Company
Your e-mail
Your Phone number
 
 
   

fAQ (frequently Asked Questions)
  1. Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l

    ANSWER : Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l
     

  2. Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l

    ANSWER : Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l

 
  1. Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l

    ANSWER : Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l
     

  2. Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l

    ANSWER : Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l

 
  1. Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l

    ANSWER : Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l
     

  2. Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l

    ANSWER : Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate l

Take The Advantage of Hosted IP PBX !
Hosted IP-PBX gives businesses of all sizes the most productive phone system calling features traditionally available to only the largest enterprises. No in-house systems or software to buy, manage and maintain is require for the phone system to work. R>Hosted IP-PBX is a superior alternative that any others based IP PBX system. It delivers a productive set of business-grade calling features and integrates all your local, long distance and Internet access services over a single network connection. This way, you can take advantage of all the calling features anywhere in the world.
Hosted IP-PBX lets you share a number of incoming phone lines among a larger number of extensions, so it's not necessary to pay for a separate line for every office employee or workstation, which saves money. But the implementation and ongoing maintenance of an VOIP PBX system requires a type of expertise that your IT staff may not have. And if you go with a commercial product, the up-front costs for the hardware and software may be high. One alternative is to use Mendax hosted IP PBX service.

A big advantage of using Mendax hosted service is that you don't have to make the initial capital investment in expensive equipment. Further, you don't need anyone on staff to maintain and troubleshoot it—all of the equipment is managed at the Mendax's site.

Calling Features
  • Find Me / Follow Me: Eliminate phone tag and ensure your most important calls always get through
  • Unified Messaging: Provide a single Inbox for all communications and eliminate the hassles of traditional voicemail
  • Click-to-Dial: Speed dial with the click of a mouse; including via your MS Outlook contact lists
  • Remote Office: Easily turn any phone or laptop into your office phone with access to all of your calling features
Manages and Changes at the click of a mouse
 
  • Instantly conduct adds, moves and changes from your browser
  • Easily tailor calling features for each end-user
  • Administration performed by non-technical office staff
  • Ensure availability of calling features across all sites
  • No in-house phone system to buy or manage
WHY CHOOSE MENDAX HOSTED IP-PBX SERVICE ?
The Quality and Reliability of Traditional Voice phone
Hosted PBX system is a carrier-grade service delivered over a Tier-1 backbone, and engineered to provide the highest levels of clarity, reliability and redundancy.
Customer Service designed to provide accountability and transparency at every step
Service and support from our staff of Business telecom experts is always just a call or click away, 24/7/365.
Reliable VoIP service without compromising carrier selection
Feel free to utilize our Voice Optimized Internet service over SDSL or T-1, choose from the other tier 1 providers we offer, or keep your own Internet access provider. Hosted IP-PBX runs on all Tier-1 IP networks, giving you the flexibility to choose.
Simplify your business and slash costs by up to 40%
One network, one bill and point of contact for all local, long distance and data services; unlimited local and long distance from the US & Canada; no burdensome or costly investments associated with in-house PBX or key systems.
VoIP SLA with real accountability and substance
Mendax's VoIP SLA covers the performance and service metrics you care about. Availability Mean Time to Respond Mean Time to Repair Guaranteed Installation Interval Plus, we credit up to 100% of your monthly recurring charges versus the industry standard of a couple of days.
Proactive Monitoring and Alerts
Identify and Isolate potential issues before they become business impacting. 24x7x365 Proactive Monitoring Automated Alerts (up/down & performance level) Reporting(web-based all performance metrics logged and stored)
ALL MENDAX SERVICE INCLUDE
Professional Network Assessment
A successful VoIP implementation requires that your current network is properly identified and tested in preparation of VoIP service. Most issues afflicting VoIP installations can be attributed to the customer network preparedness. That is why we provide a full network assessment with all of our bundled VoIP products.
Professional Service Installation
Installation can be a very stressful time for any company; it is a time when anything that can go wrong will. That is why Mendax provides dedicated installation engineers to handle any VoIP service related issues that may arise.







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