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EZ-PBX Business Phone System
Office
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Dialexia's line of enterprise solutions is a suite of products that
address small business communications needs. For companies that have an
established Local Area Network (LAN), Dial-Office is the ideal IP based
PBX solution. Dial-Office is ideal for companies that want to converge
Data and Voice services throughout their Network. |
| Features |
4 Lines |
6 Lines |
8 Lines |
12 Lines |
24 Lines |
| Phone Line / Trunks |
| Analog Phone Line Ports (FXO) |
4 |
6 |
8 |
8 |
8 |
| Digital SIP/IAX/VOIP
Trunks * |
1-8 |
1-10 |
Unlimited |
Unlimited |
Unlimited |
| Form Factor |
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Tower |
Tower |
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Rackmount |
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Extensions |
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IP phones |
| IP Phone Handsets |
7 |
20 |
40 |
40 |
40 |
| Line Appearances |
4 |
4 |
4 |
4 |
4 |
| Speaker |
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| Busy Lamp Indicators |
7 |
7 |
7 |
7 |
7 |
| One Button Call handling |
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Analog Phone Ports (FXS) |
| Analog Phone Ports (FXS) |
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2 |
4 |
4 |
4 |
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Software Phone Extentions |
| Software Phone Extentions * |
1-10 |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
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Dedicated Receptionist Phone |
| Line Appearances |
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4 |
4 |
4 |
| Speaker / Intercom |
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| Busy Lamp Indicators |
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63 |
63 |
63 |
| One Button Call handling |
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| Voicemail |
| Voicemail/Hours |
100 Hours |
200 Hours |
500 Hours |
500 Hours |
500 Hours |
| Visual Indicator for Message
Waiting |
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| Stutter Dialtone for Message Waiting |
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| Voicemail to email |
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| Voicemail to Pager |
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| Voicemail Groups |
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| Web Voicemail Interface |
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| Auto Attendant / Interactive Voice
Response (IVR) |
| Supports multiple IVR menus |
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| Individual messages/prompts per IVR |
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| Text to Speech (Festival) Engine |
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| Automated Extension Directory Based on Names |
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| Ring Groups |
| Ring All |
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| Ring (in list order) |
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| Ring Hunt (first available) |
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| Ring Hunt (with memory) |
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| Call Queing |
| Supports Roaming Agents |
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| Unlimited Queues |
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| Individual Message Prompts per Queue |
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| Individual Music on Hold per Queue |
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| Call operations |
| Call Transfer "BLIND" |
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| Call Transfer "SUPERVISED" |
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| Call Detail Records |
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| Call Detail Records |
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| Call Forward on No Answer |
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| Call Monitoring |
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| Call Parking |
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| Call Queuing |
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| Call Recording |
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| Call Retrieval |
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| Call Routing (DID & ANI) |
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| Call Routing (Time
Sensitive) |
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| Call Snooping |
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| Call Waiting |
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| Caller ID |
| Caller ID Blocking |
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| Caller ID on Call Waiting |
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| Remote informations |
| Remote Office Banching |
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| Remote Employee Extensions |
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| Miscellaneous |
| Follow Me Call Routing |
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| Conference Bridging |
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| Direct Inward System Access (DISA) |
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| Distinctive Ring |
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| Do Not Disturb |
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| E911 |
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| ENUM |
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| Local and Remote Call Agents |
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| Intercom & Paging |
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| Three-way Calling |
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| Time and Date |
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Caller Screening / Privacy prompts |
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| Zapateller |
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| Line appearances |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
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| Music On Hold |
| Flexible Mp3-based System |
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| Random or Linear Play |
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| Volume Control |
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| Music On Transfer |
| Flexible Mp3-based System |
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| Random or Linear Play |
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| Volume Control |
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Small |
Medium |
Large |
Large |
Large |
| * All VOIP limits are based on adequate
available bandwidth. |
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Preconfigure [ top ] |
| 4 Lines |
| Part # |
Description |
Price |
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| 9201-30-1 |
EZ-PBX 1000 4 Lines / 7 Phones
/ 100Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID /
Music on Hold |
$1,904.29 USD
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| 9201-30-10 |
EZ-PBX 1000 4 Lines / 8 Phones
/ 250Hrs-RAID 1 Voice Mail / Intercom / IVR / automated attendant / Caller
ID / Music on Hold |
$2,511.82 USD
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| 9210-30-1 |
EZ-PBX 3050(Rackmount) 4 Lines /
8 Phones / 250Hrs Voice Mail / Intercom / IVR / Automated attendant
/ Caller ID / Music on Hold / (RM) |
$1,957.29 USD |
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| 6 Lines |
| Part # |
Description |
Price |
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| 9201-30-2 |
EZ-PBX 1000 6 Lines / 20 Phones
/ 250Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID /
Music on Hold |
$3,872.77 USD
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| 8 Lines |
| Part # |
Description |
Price |
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| 9201-30-3 |
EZ-PBX 1000 8 Lines / 40 Phones
/ 500Hrs Voice Mail / Intercom / IVR / Automated attendant / Caller ID /
Music on Hold |
$7,061.29 USD
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| 9210-30-2 |
EZ-PBX 3050(Rackmount) 8 Lines /
16 Phones / 250Hrs Voice Mail / Intercom / IVR / Automated
attendant / Caller ID / Music on Hold / (RM) |
$3,341.67 USD |
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| 12 Lines |
| Part # |
Description |
Price |
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| 9210-30-3 |
EZ-PBX 3050(Rackmount) 12 Lines
/ 20 Phones / 250Hrs Voice Mail / Intercom / IVR /
Automated attendant / Caller ID / Music on Hold / (RM) |
$3,988.71 USD |
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| 24 Lines |
| Part # |
Description |
Price |
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| 9201-30-4 |
EZ-PBX 1000 24 Lines / 20
Phones / 250Hrs Voice Mail / Intercom / IVR / Automated attendant /
Caller ID / Music on Hold |
$4,854.25 USD
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| 9210-30-4 |
EZ-PBX 3050(Rackmount) 24 Lines /
40 Phones / 250Hrs Voice Mail / Intercom / IVR / Automated
attendant / Caller ID / Music on Hold / (RM) |
$7,473.66 USD |
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Ressources [ top ] |
| Manuals [ pdf ] |
Demo |
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| Screenshots |
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| Where to go from here ? [ top
] |
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VoIP Business - Line Trunking
VoiP Solutions by Mendax for your Business
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Business Line Trunking is a simple solution to allow companies free calls between their branches, better long distance rates and to take advantage of VoIP technology even though they still use legacy PBX systems.
Unlike some technology providers, Mendax has created solutions that do not force companies to replace existing systems. The solution is just a simple add-on to an existing PBX system to allow for new, enhanced features and services and better cost control.
Mendax solutions ensures that there is no need for complex programming at the PBX level as all approved VOIP Gateways can be programmed to handle all the traffic routes and intelligence
Local calls are still handled thorough local PSTN network which is used as a backup line as well.
Calls are completely transparent to end users – they do not know which network is used to handle the call.
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Modern businesses need to take control of their communication costs without adding unnecessary complexity to their technology solutions.
Moreover, businesses need to take full advantage of their already installed PBX systems and add more cost effective features and long distance solutions.
Businesses want to take advantage of new technologies gradually, without having to replace their legacy systems at once.
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Benefits
- Free calls between branch office.
- Same dialling experience from any location with broadband internet connection as in the office.
- With Find Me/Follow Me everybody can reach you at one office number with call forwarded to a device of your choice depending on time of day or caller ID
- Automatic voice mail to e-mail forwarding.
- On-line usage monitoring, review and modification of VoIP extensions features.
- Optional Soft-phone to enable anytime, from anywhere free communication with the office
- No need for expensive PBX programming.
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| What do I need ? |
| Installing the Business Line Trunking Service is quite simple. There are a few things you need to have in order to ensure reliable and quality services.
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| 1 High Speed / Broadband internet connection at central office and at remote locations.
2. Legacy PBX already in place.
3. Allow access to the PBX system.
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| How do I get started ?
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1. Contact our sales department (800-963-6329) and request “Business Line Trunking” services.
2. You will receive Business Line Trunking adapter for your central office.
3.Follow the installation instruction for setting up the adapter.
4 .Mendax will assist you in more complex implementation aspects.
5. Mendax will program gateways to redirect all your internal and long distance or local calls over the appropriate networks.
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| Options
• Auto-attendant (IVR)
• Dedicated telephone number for remote extensions independent from your main telephone numbers.
• Free local calls and inexpensive long distance rates |
Where to go from here?
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Remote Extension Business Phone System VoIP
Connect your offices with VoIP
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Remote Extension services can significantly reduce your monthly charges while adding valuable enhanced features at little or no extra costs.
Employees that are out of office, traveling or working from remote locations, can always be reached at their office extension as if they were at the office. This is completely transparent to your customers and co-workers.
Calls between remote location and your central office are FREE.
Our solutions are standards based and can interwork with almost any existing PBX or Key system, like Norstar, Meridian, NEC, Toshiba, etc.
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Benefits
- Free calls between your office and remote locations.
- Same dialling experience from any location with a broadband internet connection as if you were in the office.
- With Find Me/Follow Me customers and colleagues can reach you at one office number with call forwarded to a device of your choice (office phone, home phone, mobile, pager, etc) depending on time of day or caller ID
- Automatic voice mail to e-mail forwarding.
- On-line usage monitoring, review and modification of VoIP extensions features.
- Soft-phone installed on your laptop to enable anytime, from anywhere free communication with the office
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| What do I need ? |
| Creating remote extension is quite simple. There are a few things you need to have in order to ensure reliable and quality services.
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| 1. You need a High Speed / Broadband internet connection in your office and at remote location.
I2. If extension that you want to convert to “remote extension” is DIGITAL instead of ANALOG, you will need to contact the company who services your existing Telephone system and request an analog extension. Call our customer service if you need a help with this inquiry
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| How do I get started ?
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1. Contact our sales department and request “Remote Extension” service.
2. You will receive Extension adapter for your central office and IP phones or adapters of your choice for remote locations.
3. Follow the installation instructions for setting up the Extension adapters.
4. Connect the phones at remote locations and you are ready to dial your co-workers and customers!
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| Options
• Additional phone for another location
• Soft phone that turns any laptop into an office phone while travelling
• Enhanced Voice mail for remote extensions.
• Auto-attendant (IVR)
• Dedicated telephone number for Remote extension independent from your main telephone numbers.
• Free local calls and inexpensive long distance calls
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Where to go from here?
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VoIP - SOHO
Reduce your monthly phone charges
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Voice over Internet Protocol (VoIP) services can significantly reduce your monthly phone charges while adding valuable enhanced features at little or no extra costs.
For example, you can be assured business partners can always reach you with the “follow me” feature. Or, you can have your voice mail messages delivered to your email for fast access.
Today, VoIP technology is mature and the services are highly reliable. Like traditional phone services, VoIP services are based on international standards and have defined parameters to ensure reliability and quality for all calls.
If you have a broadband internet connection, we can guide you through the process and have you on-board with VoIP services within days.
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Benefits
• One number to reach you where ever you are. With Call Forwarding and Find Me/Follow Me, your customers can call you at only one number and you can customize the device (office phone, cell phone, home phone, pager, voicemail, e-mail) the call is forwarded to based on the time of day or caller ID
• Unlimited long distance calls in North America.
• Free calls while travelling. Optional travel phone.
• Ability to monitor your monthly usage on-line, review of modify your VoIP account features from anywhere.
• Automatic voice mail forwarding to email as an attachment.
• Choice of area codes for main or secondary line to allow for local presence in another city.
• Possibility to add professional auto-attendant
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| What do I need ? |
| Switching from a traditional phone service to VoIP is quite simple. There are only a few things you need to have in order to ensure reliable and quality services.
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| 1. You need a broadband internet connection, and a DSL or cable modem.
2. We will send you an adaptor to connect your phone and your IP network (broadband internet connection) Optionally, you can even connect your existing telephone line to the adaptor, If you wish to keep it as a backup.
3. If you travel frequently, we can provide you a “companion travel” phone or a software based phone to allow you to call from anywhere where there is a broadband internet connection for free.
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| How do I get started ?
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1. Contact our sales department and request “SOHO line” service.
2. We will assign you a telephone number with area code of your choice. If you wish to keep the existing phone number, please contact our customer support for availability in your region.
3. You will receive an adaptor, if you wish to keep your existing phone. Alternatively, we can send you a feature rich IP phone.
4. You are ready for your business
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| Options
• Auto-attendant (IVR)
• Additional phone, adapter or soft phone for travelling
• Additional telephone numbers with different area codes
• Separate extensions for your co-workers
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Where to go from here?
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VoIP - Hosted IP PBX
The perfect solution for companies of all sizes.
|

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Presentation |
 Hosted IP-PBX gives businesses of all sizes the most productive phone
system calling features traditionally available to only the largest
enterprises. No in-house systems or software to buy, manage and maintain
is require for the phone system to work.
Hosted IP-PBX is a superior alternative that any others based IP PBX
system. It delivers a productive set of business-grade calling features
and integrates all your local, long distance and Internet access
services over a single network connection. This way,
you can take advantage of all the calling features anywhere in the
world.
Hosted IP-PBX lets you share a number of incoming phone lines
among a larger number of extensions, so it's not necessary
to pay for a separate line for every office employee or
workstation, which saves money. But the implementation and
ongoing maintenance of an VOIP PBX system requires a type of
expertise that your IT staff may not have. And if you go
with a commercial product, the up-front costs for the
hardware and software may be high. One alternative is to use
Mendax hosted IP PBX service.
A big advantage of using Mendax hosted service is that you don't have to
make the initial capital investment in expensive equipment. Further, you
don't need anyone on staff to maintain and troubleshoot it—all of the
equipment is managed at the Mendax's site.
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fAQ (frequently Asked Questions) |
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Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number
of extensions, so it's not necessary to pay
for a separate l
ANSWER :
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number of
extensions, so it's not necessary to pay for a
separate l
-
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number
of extensions, so it's not necessary to pay
for a separate l
ANSWER :
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number of
extensions, so it's not necessary to pay for a
separate l
|
 |
|
|
|
 |
-
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number
of extensions, so it's not necessary to pay
for a separate l
ANSWER :
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number of
extensions, so it's not necessary to pay for a
separate l
-
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number
of extensions, so it's not necessary to pay
for a separate l
ANSWER :
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number of
extensions, so it's not necessary to pay for a
separate l
|
 |
|
|
|
 |
-
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number
of extensions, so it's not necessary to pay
for a separate l
ANSWER :
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number of
extensions, so it's not necessary to pay for a
separate l
-
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number
of extensions, so it's not necessary to pay
for a separate l
ANSWER :
Hosted IP-PBX lets you share a number of
incoming phone lines among a larger number of
extensions, so it's not necessary to pay for a
separate l
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|
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Take The Advantage of Hosted IP PBX ! |
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Hosted IP-PBX gives businesses of all sizes the most
productive phone system calling features traditionally
available to only the largest enterprises. No in-house systems
or software to buy, manage and maintain is require for the
phone system to work. R>Hosted IP-PBX is a superior
alternative that any others based IP PBX system. It delivers a
productive set of business-grade calling features and
integrates all your local, long distance and Internet access
services over a single network connection.
This way, you can take advantage of all the calling features
anywhere in the world.
|
Hosted IP-PBX lets you
share a number of incoming phone lines among a larger number
of extensions, so it's not necessary to pay for a separate
line for every office employee or workstation, which saves
money. But the implementation and ongoing maintenance of an
VOIP PBX system requires a type of expertise that your IT
staff may not have. And if you go with a commercial product,
the up-front costs for the hardware and software may be high.
One alternative is to use Mendax hosted IP PBX service.
A big advantage of using Mendax hosted service is that you
don't have to make the initial capital investment in expensive
equipment. Further, you don't need anyone on staff to maintain
and troubleshoot it—all of the equipment is managed at the Mendax's site.

|
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Calling Features
- Find Me / Follow Me: Eliminate phone tag and ensure your most
important calls always get through
- Unified Messaging: Provide a single Inbox for all communications and
eliminate the hassles of traditional voicemail
- Click-to-Dial: Speed dial with the click of a mouse; including via
your MS Outlook contact lists
- Remote Office: Easily turn any phone or laptop into your office phone
with access to all of your calling features
Manages and Changes at the click of a mouse
- Instantly conduct adds, moves and changes from your browser
- Easily tailor calling features for each end-user
- Administration performed by non-technical office staff
- Ensure availability of calling features across all sites
- No in-house phone system to buy or manage
WHY CHOOSE MENDAX HOSTED IP-PBX SERVICE ?
 The
Quality and Reliability of Traditional Voice phone
Hosted PBX system is a carrier-grade
service delivered over a Tier-1 backbone, and engineered to provide the
highest levels of clarity, reliability and redundancy.
 Customer
Service designed to provide accountability and transparency at every
step
Service and support from our staff of Business
telecom experts is always just a call or click away, 24/7/365.
 Reliable
VoIP service without compromising carrier selection
Feel free to utilize our Voice Optimized
Internet service over SDSL or T-1, choose from the other tier 1 providers we
offer, or keep your own Internet access provider. Hosted IP-PBX runs on all
Tier-1 IP networks, giving you the flexibility to choose.
 Simplify
your business and slash costs by up to 40%
One network, one bill and point of contact for
all local, long distance and data services; unlimited local and long
distance from the US & Canada; no burdensome or costly investments
associated with in-house PBX or key systems.
 VoIP
SLA with real accountability and substance
Mendax's VoIP SLA covers the performance and
service metrics you care about. Availability Mean Time to Respond Mean Time
to Repair Guaranteed Installation Interval Plus, we credit up to 100% of
your monthly recurring charges versus the industry standard of a couple of
days.
 Proactive
Monitoring and Alerts
Identify and Isolate potential issues before
they become business impacting. 24x7x365 Proactive Monitoring Automated
Alerts (up/down & performance level) Reporting(web-based all performance
metrics logged and stored)
ALL MENDAX SERVICE INCLUDE
 Professional
Network Assessment
A successful VoIP implementation requires
that your current network is properly identified and tested in
preparation of VoIP service. Most issues afflicting VoIP installations
can be attributed to the customer network preparedness. That is why we
provide a full network assessment with all of our bundled VoIP products.
 Professional
Service Installation
Installation can be a very stressful time for
any company; it is a time when anything that can go wrong will. That is why
Mendax provides dedicated installation engineers to handle any VoIP service
related issues that may arise.
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